Terms & conditions
Last Updated: 10 March 2025
Welcome to GaZKart! These Terms & Conditions govern your use of our platform, ensuring a smooth and secure experience. By using GaZKart, you agree to comply with these terms.
1. Introduction
GaZKart (“we,” “us,” “our”) operates an online platform connecting customers with local gas cylinder suppliers in Saudi Arabia. We act as an intermediary, facilitating gas refills and deliveries.
2. Eligibility
To use GaZKart, you must:
✅ Be at least 18 years old or have parental consent.
✅ Provide accurate and complete information.
✅ Use our services in compliance with Saudi laws.
3. Ordering & Delivery
- Order Placement: Customers can place gas refill orders through our website.
- Order Confirmation: Orders are confirmed via email/SMS & Whatsapp.
- Delivery Process: Gas suppliers deliver refilled cylinders in exchange for an empty one.
- Cash on Delivery: Payment is made directly to the delivery personnel.
- Delivery Areas: We operate in select locations across Saudi Arabia. Availability may vary.
- Ensure an empty gas cylinder is available for exchange.
4. Pricing & Payments
- Transparent Pricing: Prices are displayed before checkout.
- Payment Method: Cash on Delivery (COD) only. No online payments are accepted.
- VAT & Fees: If applicable, Value Added Tax (VAT) is included in the final price.
5. Cancellations & Refunds
- Orders can be canceled before dispatch by contacting customer support.
- Once a delivery is en route, cancellations may not be possible.
- No refunds are provided after successful delivery.
- In case of a failed delivery due to supplier unavailability, you may reorder or request assistance.
6. User Responsibilities
By using GasKart, you agree to:
✅ Provide accurate order details.
✅ Ensure a safe and accessible delivery location.
✅ Use gas cylinders responsibly and comply with Saudi safety regulations.
🚫 You must not:
❌ Use GasKart for illegal activities.
❌ Tamper with gas cylinders or misuse supplier services.
❌ Attempt fraud, false orders, or unauthorized transactions.
7. Limitation of Liability
GaZKart is a service facilitator and does not own or operate gas refilling stations.
We are not liable for:
- Delays or failures by third-party suppliers.
- Damage caused by improper gas cylinder handling.
- Injuries, losses, or accidents related to gas usage.
In force majeure events (e.g., natural disasters, regulatory changes, supplier shortages), services may be disrupted without liability.
8. Privacy & Data Protection
- We collect necessary personal data (e.g., name, contact details, location) for order fulfillment.
- Data is processed in accordance with Saudi Arabia’s Personal Data Protection Law (PDPL).
- We do not sell user data to third parties.
- Refer to our Privacy Policy for more details.
9. Intellectual Property
- All content, branding, and trademarks on GaZKart are owned by us.
- Unauthorized reproduction, modification, or commercial use is prohibited.
10. Service Modifications & Termination
- We reserve the right to modify, suspend, or discontinue services at any time.
- Accounts engaging in fraudulent or abusive behavior may be restricted or terminated.
11. Governing Law & Dispute Resolution
- These Terms & Conditions are governed by the laws of Saudi Arabia.
- In case of disputes, parties should first attempt resolution amicably.
- If unresolved, disputes will be settled through Saudi Arabian courts.
12. Contact Information
For any concerns, reach out to us:
📧 Email: info@gazkart.com
📍 Business Address: Da Ad Din Rajab Mishrifah, Jeddah
By using GaZKart, you acknowledge and accept these Terms & Conditions.
Thank you for choosing GaZKart – Never Run Out of Gas Again!