privacy policy
Last Updated: 10 March 2025
GaZKart is committed to protecting your privacy in accordance with Saudi Arabia’s Personal Data Protection Law (PDPL) and E-Commerce Law. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
1. Information We Collect
When using GaZKart, we may collect the following data:
- Personal Information: Name, phone number, email, and delivery address.
- Order Information: Gas refill details and transaction history.
- Payment Information: We do not store payment details; customers pay cash on delivery.
- Location Data: We may collect your location (with permission) to connect you with nearby gas suppliers.
- Device & Technical Information: IP address, browser type, and device details for service optimization.
2. Legal Basis for Data Processing
We process personal data based on the following lawful grounds:
- Contractual necessity: To fulfill your gas refill orders.
- Legal compliance: To meet regulatory requirements under Saudi law.
- Legitimate interests: To enhance our platform and prevent fraud.
- Consent: For marketing communications and location tracking (which you can withdraw at any time).
3. How We Use Your Information
We use your information to:
- Process and deliver gas cylinder refill orders.
- Provide customer support and respond to inquiries.
- Improve platform performance and user experience.
- Notify you about order updates, promotions, or policy changes.
4. How We Share Your Information
We do not sell your personal information. However, we may share it with:
- Gas Suppliers & Delivery Drivers: To facilitate order fulfillment.
- Service Providers: For website maintenance, security, and marketing services.
- Regulatory Authorities: If required by Saudi Arabian law.
5. Data Protection & Security
We take strict security measures to protect your data in compliance with Saudi Arabia’s PDPL. This includes:
- Encryption: Secure data storage and transmission.
- Access Controls: Restricted access to authorized personnel only.
- Regular Audits: Ensuring compliance with cybersecurity standards.
Despite our efforts, no system is completely secure. Users should also take precautions, such as using strong passwords.
6. Your Rights Under Saudi Law
Under PDPL, you have the right to:
- Access & Correction: Request access to your personal data and correct any inaccuracies.
- Withdraw Consent: Opt-out of marketing communications at any time.
- Data Portability: Request a copy of your data in a structured format.
- Erasure & Restriction: Request deletion or restriction of your data, subject to legal obligations.
To exercise these rights, contact us at info@gazkart.com.
7. Cookies & Tracking Technologies
We use cookies to:
- Improve user experience.
- Analyze website traffic and performance.
- Personalize content and marketing offers.
You can control cookie settings in your browser.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies.
9. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in legal requirements or business practices. Any significant updates will be communicated via email or website notifications.
10. Contact Information
For any privacy-related concerns, contact us at:
📧 Email: info@gazkart.com
📍 Business Address: Da Ad Din Rajab Mishrifah, Jeddah
By using GaZKart, you agree to this Privacy Policy and consent to data processing as described.
Thank you for trusting GaZKart!